Privacy policy

Privacy Policy

 

Kickmars (“we”, “us”, “our”) operates this website and store located at https://karryday.com (the “Site”) and the services offered through it (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services.

1) Personal information we collect

Depending on how you interact with our Services, we may collect the following categories of information:

  • Contact details: name, email address, phone number, billing address, shipping address.
  • Order and transaction details: items viewed, added to cart, purchased, returned, exchanged, order history.
  • Payment information: payment method details and payment confirmation (note: we do not store full card numbers; payments are processed by secure providers).
  • Account details: login information (if you create an account), preferences, settings.
  • Customer support communications: messages, emails, and information you provide when contacting us.
  • Device and usage data: IP address, browser type, device identifiers, pages visited, and interactions with the Site.

2) Sources of personal information

  • Directly from you (when you place an order, create an account, subscribe, or contact us).
  • Automatically (through cookies and similar technologies when you browse the Site).
  • From service providers (payments, shipping, analytics, customer support tools).

3) How we use your personal information

  • To provide and operate the Services (process orders, payments, shipping, returns/exchanges, and customer support).
  • To communicate with you (order confirmations, shipping updates, support replies, important service messages).
  • To improve and personalize the Site experience (remember preferences, recommend products, improve performance).
  • For marketing (send promotional emails/SMS if you opt in; show relevant ads where permitted).
  • For security and fraud prevention (detect suspicious activity, protect accounts, reduce fraud).
  • To comply with legal obligations and enforce our terms and policies.

4) How we share your personal information

We may share personal information with third parties only as needed to operate our Services, such as:

  • E-commerce platform provider (our store is hosted on Shopify or a similar platform).
  • Payment processors (to securely process transactions).
  • Shipping and fulfillment partners (to deliver your orders and provide tracking).
  • Analytics and marketing partners (to understand usage and improve advertising, where permitted).
  • Legal/Compliance (when required by law, regulation, subpoena, or to protect our rights).

We do not sell your personal information in the ordinary meaning of “sell”. If your local law defines “sale” or “sharing” differently, you may have opt-out rights (see Section 8).

5) Cookies and tracking technologies

We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, and improve marketing performance. You can control cookies through your browser settings. Disabling cookies may affect certain Site features.

6) Third-party links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

7) Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is 100% secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

8) Your rights and choices

Depending on where you live, you may have rights such as:

  • Access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Data portability (receive a copy of your information)
  • Opt out of certain marketing communications (unsubscribe link in emails)
  • Opt out of targeted advertising where required by law

To exercise any applicable rights, contact us using the details in the “Contact” section. We may need to verify your identity before processing requests.

9) International transfers

Your information may be processed outside your country depending on where our service providers operate. Where required, we use appropriate safeguards for international data transfers.

10) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.

11) Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

  • Email: support@karryday.com