Loewe x ON Cloudsolo (Taupe/Eggshell)
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Worldwide Shipping 🌎
We’re on it — your pair is being prepared with care.
Please allow 1–2 business days for processing and 7–10 business days for delivery. Once your order ships, you’ll receive tracking details so you can follow it all the way to your door.
Because of the high volume of orders, our team takes extra care to double-check every pair before shipping — the right item, the right size, and perfect condition.
Returns & Exchanges
If something isn’t right, we’ve got your back. Contact us and we’ll guide you through the next steps.
Your new pair should feel just as good in real life as it looked online.
Double check your size
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Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
Do you offer gift wrapping
Yes, we can wrap your item in our signature box with tissue paper, and include a card with your personal message. The option is available during checkout for an additional $5. Please note this service is not available for wireless speaker purchases.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What is your return policy?
All products purchased from our website may be returned within 14 days of purchase for a full refund less shipping costs, no questions asked. International return orders may be subject to return shipping fees. To initiate such a return please contact us.
Any question?
You can contact us through our contact page! We will be happy to assist you.